Who are you?
WildTies.com has been in business since 1994, making us the oldest online tie store in the world. In 2000 we joined with Wild Attire, Inc., which allowed us to expand the product line and lower our prices. We believe ourselves to have the largest selection of neckties on the internet with over 7,000 designs available. We look forward to impressing you with our wonderful selection, prices and customer service.

How do I contact Wildties?
We have tried to make contacting us simple and easy.
PHONE- You can reach us from 9am-5pm PST by calling 1-877-Wild-Ties.
EMAIL- You can also reach us via e-mail at customerservice@wildties.com.
FAX- You can also reach us by fax at (714) 537-0338.
MAIL- Our Mailing address is 10372 Stanford Ave, Suite Q, Garden Grove, CA 92840.

Is it safe to to shop online?
We utilize 128-bit SSL certificates to keep your information safe and secure. Our website is certified secure by Verisign and the Better Business Bureau Reliability Program. As an extra layer of protection, we only store your payment information in our order database long enough to complete the transaction, then the information is discarded.

Can I order by phone or fax?
Yes, you can order by fax 24 hours a day, 7 days a week. To place an order by fax simply place your order online, then choose the pay by fax/mail option. Follow the instructions online, then print and fax your order to us. You can also place your order by phone from 8am to 5pm Pacific Standard Time, Monday through Friday. Simply give us a call toll free at 1-866-Buy-A-Tie (1-866-289-2843).

How can I get a receipt?
Getting a receipt is easy! Simply log in to your customer account on the right-hand margin of any page on the site. After logging in, simply click on the order that you would like a receipt for, then click receipt. If you have not registered your customer information with us, you can also get a receipt HERE.

Where is my order?
The majority of our orders ship within 24 hours of their receipt (M-F). All our packages are sent with tracking numbers and/or delivery confirmation. To view the status of your order, please log in from the right-hand margin of this page. Once you have logged in, simply click on the order you wish to track.

W hat is your return policy?
We offer a 100% satisfaction guarantee on everything we sell. We offer a 30 day cash back and 90 day store credit program. All returns must be accompanied by a return authorization number. To get your return authorization number, please go to http://www.wildties.com/store/returns/. Items received within 30 days of the purchase date receive a full refund of the purchase price. Wild Ties does not reimburse shipping and handling fees. Items received after 30 days, but before 90 days from the purchase date, are eligible for a store credit only. Store credits are good toward future purchases at Wildties.com and are valid for 12 months from the date of issue. Return postage is the responsibility of the customer; we suggest shipping your return with insurance.

Do you offer gift wrapping?
We offer gift boxes at a minimal charge. To view our current packaging choices, simply click on the gift wrapping button in your shopping cart.

How can I get a printed catalog?
Unfortunately, our inventory changes too rapidly to keep a printed catalog current; however we do offer thousands of items on our website, in addition to offering an e-mail newsletter that will keep you up to date on new items, sales, and discounts. To sign up to receive our newsletter, simply log into your account and select preferences. If you don't have an account, you can sign up for the newsletter by clicking HERE.

How much is shipping?
The cost of shipping varies depending on where you live and how fast you would like your ties to arrive. To get a shipping quote for your zip code, please go to http://www.wildties.com/store/shipping.

How long will it take to get my order?
We offer a number of different shipping options for your package from ground service (approximately 7 business days) to Next day air ( 1 business day ). All orders received by 3pm EST are shipped the same day ( Monday-Friday ). For an exact transit time and cost, go to http://www.wildties.com/store/shipping.

What do you use my information for?
At Wild Attire Inc., your privacy is of the utmost importance. We are dedicated not only to providing for you, our customer, the best possible shopping experience, but also to ensuring your complete privacy. Information we collect from you is used to process your orders with us and provide for you the best possible shopping experience. We do not sell, rent or loan your information to anyone. To view our full privacy policy, please click here.

How do I sign up for your newsletter?
It's easy to find out about sales, discounts, promotions and new arrivals by subscribing to our e-mail newsletter. And by signing up you are automatically enrolled in our contests for free ties and prizes. To sign up, please click here.

Can I unsubscribe from the newsletter?
Yes, you can unsubscribe from our e-mail at any time. To remove your name, simply click on the unsubscribe link at the bottom of each newsletter.

Are you offering any specials?
From time to time, we offer special promotions, freebies, and clearance items. To view our current promotions, please click here.